Privacy Policy of

We at Uralan D.O.O, owners of (hereafter Website) consider the privacy of our visitors as one of our main priorities. This Privacy Policy document contains types of information that is collected and recorded by and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us as described in How to contact us section of this document.
General Data Protection Regulation (GDPR). We are a Data Controller of your information.

Uralan D.O.O legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information.

What data do we collect?

Uralan D.O.O collects the following data:

– Personal identification information:
– Name
– Email address
– Phone number

– Non-personal anonymized information:
– Your Device Type (Desktop/Mobile)
– Referral Traffic – The type of website or application you came from
– Your Country and City

How do we collect your data?

You directly provide Uralan D.O.O with most of the data we collect. We collect data and process data in the following ways.

Personal information is only collected directly from you when you:

– Provide us information directly via forms on web pages
– Sign up to our newsletter by filling a form on the website
– Voluntarily complete a customer survey or provide feedback on any of our communication channels (Telegram, Linkedin, Facebook) and other channels or via email

Non-personal anonymized information is automatically collected on our website when you:

– Use or view our website via your browser’s cookies
– Opt in for Analytics cookies may also receive your data indirectly from the following sources:

– Google Analytics (only if you opted in for analytics cookies)

 How will we use your data?

Uralan D.O.O collects your data so that we can:

– Process your order and manage your account
– Improve our Website and our offerings
– Contact you via email or phone with special offers on other products and services we think you might like (upon giving explicit consent)

 How do we store your data?

Uralan D.O.O p securely stores your data directly at the website’s which is hosted at the service provider platform for 1 year.
We will keep your Personal Data for one year. Once this time period has expired, your Personal Data will be deleted manually by us.


Uralan D.O.O would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing by clicking a checkbox on one of our forms, you may always opt out at a later date.

You have the right at any time to stop Uralan D.O.O from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please refer to How to contact us section of this Privacy Policy.

What are your data protection rights?

Uralan D.O.O would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

– The right to access – You have the right to request Uralan D.O.O for copies of your personal data.
– The right to rectification – You have the right to request that Uralan D.O.O correct any information you believe is inaccurate. You also have the right to request Uralan D.O.O to complete the information you believe is incomplete.
– The right to erasure – You have the right to request that Uralan D.O.O erase your personal data, under certain conditions.
– The right to restrict processing – You have the right to request that Uralan D.O.O restrict the processing of your personal data, under certain conditions.
– The right to object to processing – You have the right to object to Uralan D.O.O’s processing of your personal data, under certain conditions.
– The right to data portability – You have the right to request that Uralan D.O.O transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us. Please check out How to contact us section of this Privacy Policy.


Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit all about cookies

How do we use cookies?

Uralan D.O.O uses cookies in a range of ways to improve your experience on our website, particularly:

– Understanding how you use our website
– Understanding your device type and location (country and city)

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

– Functionality – Uralan D.O.O uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in
– Marketing – Uralan D.O.O uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Uralan D.O.O shares some limited aspects of this data with third part`y Google Analytics for the purposes of understanding what kind of users visit our website. We also share online data collected through cookies with our partner Google Analytics. Please contact Google directly to know how they process your data.

 How to manage cookies

You can accept or reject cookies by clicking on the popup when you visit our website. In this case, marketing cookies will not be used or saved and as a result no information will be collected and sent to Google Analytics.
Also, you can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result

 Changes to our privacy policy

Uralan D.O.O keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on the 1st of March 2024.

 How to contact us

If you have any questions about Uralan D.O.O’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
For Any inquires, please email us at: